Electronic Newsletters - Building a Personal Marketing Database

Having a free newsletter or eZine is an essential marketing tool for any business, individual, or organization. Upon first consideration, it may seem like a third-rate marketing ploy, or not worth the hassle to maintain. However, when you create a newsletter, you not only provide your subscribers with valuable information, you also create a mechanism to reach out and touch your subscribers every month or week, or any time period of your choosing. Everyone who receives your eZine is a potential customer. Whether you are selling your services or products, each newsletter is an opportunity to generate revenue. It is also a chance to increase recognition and grow your business. And the reason it's free? You want as many names in your database as you can get. In order for someone to give you their valuable, personal information, you need to provide them with something equally valuable in return. Also, if you ask people to pay for your newsletter, some may if they perceive significant value above and beyond the fee, but most will just move on to someone who will give them the equivalent information for free. Your eZine can be created in either plain text or HTML (HyperText Markup Language) formats, or both. HTML is the same code that is used to create web pages, so it allows you to incorporate design elements such as colors, graphics, photos, and links in your eZine. At one point, plain text vs. HTML format for newsletters was a highly debated topic and the vote was pretty evenly split. With the advancement of technology, such as increased storage capacity in inboxes, this is no longer such a pressing issue; however, there are a couple of things to know. First and foremost, you want your readers to be able to read your newsletter. There are a couple of great websites that will help you manage and send out your newsletter with this priority in mind; I use Aweber (http://www.aweber.com). This site sends out both types and then the receiver's buy email database software chooses which format will be the most readable. However, if you cannot send out both, there are certain advantages and disadvantages to either type. Text: Text documents are the easiest to read because all email servers can receive them. They also are less likely to be caught in spam filters, so you can be sure that your subscribers are receiving your newsletter (see tip 9 for more information on spamming). However, you have to worry about "wrapping" the text so that it looks the same in everyone's inbox. And, you can only work with text color to make your content and product presentations flashy and visually exciting and interesting. HTML: As noted above, an eZine in HTML format will display like a web page. However, not all email programs will be able to read it properly. While the technology has improved, many people still own older machines that cannot decipher HTML embedded in an email. Also, the spam rating for this type of newsletter is significantly higher than it is for a text document, so there's a chance it may end up in your readers' spam folders. The possibilities for design, color-scheme, and product placement are endless, and usually make it worth your time to explore this option. Best of both worlds: Another option for format is to send out a plain text message that simply introduces that issue of your eZine, then provides a live link to the full version online, which can include as many graphics and media as you want. This ensures that your email will get through, but also allows you to take full advantage of online resources. Keep in mind, however, that not all readers will be willing to click out of the message to another web page. Consider what's best for your readers. Content It is essential that you take your newsletter or eZine seriously and create high-value content. If you deliver sub-par information, you will quickly lose subscribers. At the same time, however, don't overwhelm your readers with too much information, even good information. Short is better than long. Many people are inundated with emails every day; they are not going to take the time to read your weekly novel. If you can condense your message into three really pithy paragraphs and deliver great value to your reader, you are golden. Ideal target: Try limiting each issue of your eZine to 350 words of text. This will fit on most viewers' screens, without having to scroll down. Subscribers really appreciate having all the content at their immediate view. Once you've struck this balance and engaged your readers, you can then use your content to promote your products, speaking engagements, or your media placements. If you can incorporate a plug for your latest eBook, mp3, or any other item into your newsletter, you will sell infinitely more merchandise. You will do best if you can make a connection between the message you are sending and the product you are presenting. If your message is all about reading body language and you can say, "For more about the subtle messages you send with your body language, check out my new eBook on ..." By giving readers a bit of useful information, you are creating an interest in the specific topic, and you can build on that by immediately offering to expand their knowledge of the topic with a related product. The best balance: While each issue of your eZine is a great marketing tool, there's good reason to give your readers a break from promotions once in awhile. They'll surely appreciate the occasional reminder that you are providing a worthwhile service outside of your product plugs, and that might make them even more willing to purchase a product the next time. A good balance is a 3:1 ratio of issues without and with product plugs. Sell Your Products Having products to sell and incorporating them into your eZine are obviously a great way to generate income and make your newsletter profitable. I currently make on average about $8,000 a month from products people buy off of my newsletter. That's a lot of money! I've been able to accomplish this by taking the time to create 70 pieces of merchandise. These range from eBooks and mp3s to assessments and soft-cover books. I am also in the process of creating Podcasts and video downloads to complete my range of media offerings. Explore all of your options. Your products do not have to be tangible; they can be electronic. Things like eBooks and mp3s are great items because there are no manufacturing, distributing, or shipping costs. Once you pay to create the file, that's it. It's pure profit! Also, your products should be as specific as possible. If your newsletter is on a broad topic, such as cooking, create products that address specific issues. You may have "how to grill the perfect steak," or "when a vegetarian menu is your best option," or "the top 25 chocolate recipes." By breaking down your expertise into specific titles that solve a certain problem or meet a specific need, you will be able to easily generate products and start earning money off of your "free" newsletter. In order to sell products in your eZine, you will need some type of online shopping cart to process the transactions. Most of these systems have the capability to automatically handle the purchase and distribution of eProducts such as mp3s and eBooks (I use AutomatedShoppingCarts.com). Another useful feature called "Ad-Tracking" allows you to track which purchases were made from each eZine so you can monitor your most and least effective product sales copy. Ad-Tracking also allows you to do "split testing," which enables you to track the results of several versions of sales copy for the same product. This process will let you see which sales copy is the most effective at generating sales. By dividing your web traffic for a product between several destination pages, each with different sales copy, you will be able to easily determine which page is performing best. There are also software programs available to help you test and optimize your online ads.

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